Effective 2026-10-07

Terms of Service

1. Agreement

These Terms of Service ("Terms") are a legal agreement between you and Quantum Edge Solutions LLC, a limited liability company located in New Jersey, USA ("Quantum Edge Solutions LLC", "we", "us" or "our"). They govern your use of The Quest Drop website, mobile applications, and related services (together, the "Service").

By creating an account, checking the box at sign-up, or using the Service, you confirm that you have read, understood and agree to these Terms, our Privacy Policy, and our Safety Rules, Community Guidelines and Copyright Policy (together, the "Policies"), which are part of these Terms. If you do not agree, do not use the Service.

2. Eligibility and age

• You must be at least 18 years old and able to form a binding contract.
• You may not use the Service if we have previously suspended or banned you, or if you are barred from receiving services under applicable law, including U.S. sanctions laws.
• When you sign up, you confirm that your date of birth and all other information you give us is true, accurate and complete, and you agree to keep it accurate.
• If you provide false information, including a false date of birth, you breach these Terms. To the fullest extent permitted by law, you are responsible for any consequences of that misrepresentation, and we may suspend or delete your account without notice.
• We may ask you to verify your age or identity at any time. If you do not, we may restrict or close your account.

3. Your account

• One account per person. Accounts are personal and may not be sold, shared or transferred.
• You are responsible for keeping access to your sign-in email secure and for all activity on your account. Tell us right away at thequestdrop.help@gmail.com if you suspect unauthorized access.
• Your handle is public. We may reclaim or change handles that impersonate others, infringe rights, are offensive, or are inactive for an extended period.
• You may delete your account at any time from the Account page.

4. How the Service works

• We publish optional real-world challenges ("Quests"). Some are created by us and some by verified third parties ("Quest Leaders"), such as local businesses.
• You submit photo proof of completing a Quest. We verify proof using automated checks, including your device's location, timing, and photo comparison, and sometimes human review (see section 9).
• Verified Quests earn experience points ("XP"), badges, titles, streaks and leaderboard positions (together, "Rewards").
• We may change, add or remove features, Quests, Rewards, rules or scoring at any time. We will give reasonable notice of changes that materially reduce paid features.

5. Rewards have no monetary value

Rewards are for fun and recognition only. They are not money, property or a prize, have no cash value, cannot be redeemed, sold, transferred or exchanged, and are not a contest, sweepstakes or game of chance. We may adjust, remove or reset Rewards to correct errors, address cheating, or change game rules. Perks offered by Quest Leaders are provided by those businesses, not by us (see section 11).

6. Your safety and conduct

Quests take place in the real world, outside our control. You agree to follow our Safety Rules and to:

• take part only in activities that are lawful, safe, and appropriate for your own health, abilities and circumstances;
• obey all laws, posted rules, and instructions of property owners, venues, staff and authorities;
• stay aware of your surroundings, and never use the Service while driving, cycling, crossing streets, or in any situation where it could distract you;
• never enter private, restricted or dangerous areas;
• respect other people's privacy and never photograph anyone without consent, and never photograph minors;
• skip any Quest, or any part of one, that you are not comfortable doing.

Health: Some Quests involve walking, travel or physical activity. Check with a doctor if you have any health concerns. The Service does not provide medical, fitness, safety or travel advice.

7. Assumption of risk and release

Participation is voluntary. You understand that taking part in Quests, traveling to and from locations, and interacting with places, businesses and people involve risks, including risks of personal injury, illness, property damage or loss, weather, traffic, the acts of other people, and conditions at locations that we do not own, control, inspect or supervise.

To the fullest extent permitted by applicable law, you knowingly and voluntarily assume these risks, and you release Quantum Edge Solutions LLC and its members, managers, officers, employees, contractors, agents, licensors and service providers (the "QD Parties") from claims, demands and damages of every kind arising out of or related to your participation in any Quest or your travel to, from or at any location. This release does not apply to liability that cannot be released under applicable law, including liability for our gross negligence, recklessness, or intentional misconduct.

8. Prohibited conduct

You will not, and will not help anyone else to:

• break any law, trespass, damage property, or endanger yourself or others;
• submit any photo you did not take yourself at the Quest location during the Quest window, or alter photos to deceive;
• spoof, falsify or manipulate your location, device, network or timing, or use emulators, bots, scripts or automated tools;
• create multiple accounts, share accounts, or coordinate with others to manipulate leaderboards or Rewards;
• harass, threaten, stalk, bully, impersonate, or discriminate against anyone, or share anyone's personal information;
• upload anything unlawful, sexual, violent, hateful, infringing, or that depicts a minor;
• reverse engineer, scrape, overload, probe or disrupt the Service, or bypass any security or verification measure;
• use the Service for any commercial purpose not allowed by these Terms, or advertise without our written permission.

9. Verification and enforcement

We use automated systems to decide whether proof is accepted, held for review, or rejected, and to detect cheating. These systems can make mistakes. If you disagree with a decision, contact thequestdrop.help@gmail.com and a person will review it. We may withhold, reverse or remove Rewards, remove content, and warn, suspend or terminate accounts if we reasonably believe you broke these Terms, cheated, or created risk to others. Where practical, we will tell you why.

10. Your content

• You keep ownership of the photos, captions and other material you submit ("Your Content").
• You grant us a worldwide, non-exclusive, royalty-free, sublicensable (to our service providers) license to host, store, copy, process, analyze, display, and adapt Your Content (for example, resizing) to operate, verify, secure and improve the Service.
• We will not use Your Content in advertising for the Service outside the Service itself, or identify you by name in it, without your separate permission.
• This license ends when you delete Your Content or your account, except for copies we must keep for legal reasons or that remain for a short time in backups.
• You confirm you own or have the rights to Your Content, that anyone identifiable in it has consented, and that it does not infringe or violate anyone's rights or any law.
• We may remove any content at any time. We do not endorse user content and are not responsible for it.

11. Quest Leaders, businesses and perks

If you apply for or receive Quest Leader status, you also agree that:

• all information you provide about yourself or your business is true, and you are authorized to act for and bind that business;
• each Quest you submit is lawful, safe, follows our Quest Safety Rules, and is something you have the right to offer at its location;
• you are solely responsible for your premises, staff, products, services and perks, and for honoring perks exactly as described;
• you will comply with all laws that apply to you, including advertising, consumer protection, food safety, accessibility, licensing and tax laws, and you will maintain insurance appropriate for your business;
• you grant us a license to use the Quest text, perk description and your business name and logo to publish and promote your Quest in the Service;
• you are an independent party. Nothing in these Terms makes you our partner, agent or employee, or us yours;
• we may refuse, edit for safety or clarity, pause, or remove any Quest, and suspend or end Quest Leader status, at our discretion;
• you will defend, indemnify and hold harmless the QD Parties from third-party claims arising from your Quests, premises, products, perks, staff, or breach of these Terms or law.

Sponsored Quests are labeled with the sponsor's name. Perks are offered and fulfilled by the Quest Leader, are subject to availability and the business's own terms, and are not guaranteed by us.

12. Paid features, trials and cancellation

• Paid plans (such as Quest Pass), when offered, are billed in advance at the price shown at purchase, plus any applicable taxes, and renew automatically each period until you cancel.
• Free trials convert to a paid plan at the end of the trial unless you cancel before it ends. We will tell you the trial end date and price before you start.
• You can cancel anytime in your account or through the app store you purchased from. Cancellation takes effect at the end of the current billing period, and you keep access until then.
• Except where required by law or stated at purchase, payments are non-refundable. This does not affect any refund rights you have under applicable consumer law.
• We will give you advance notice of price changes, and they take effect at your next renewal. Purchases through Apple or Google are also subject to their terms.

13. Disclaimers

To the fullest extent permitted by applicable law, the Service, Quests, Rewards and all content are provided "as is" and "as available", without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, title and non-infringement. We do not warrant that the Service will be uninterrupted, error-free or secure, or that location, timing, scoring or verification will be accurate. We do not inspect, endorse or guarantee the safety, legality, accessibility, opening hours or conditions of any location, business, event, perk or person you encounter.

14. Limitation of liability

To the fullest extent permitted by applicable law: (a) the QD Parties will not be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for lost profits, revenue, data or goodwill, arising out of or related to the Service or these Terms; and (b) the QD Parties' total liability for all claims arising out of or related to the Service or these Terms will not exceed the greater of the amount you paid us in the 12 months before the event giving rise to the claim, or US$100.

These limits do not apply to liability for death or personal injury caused by our negligence, to our gross negligence, recklessness, fraud or intentional misconduct, or to any other liability that cannot be limited under applicable law.

15. Indemnity

To the fullest extent permitted by applicable law, you will defend, indemnify and hold harmless the QD Parties from third-party claims, losses, liabilities and reasonable legal fees arising from Your Content, your violation of these Terms or any law, or your violation of anyone's rights. This does not require you to indemnify us for our own negligence or misconduct.

16. Suspension and termination

You may stop using the Service and delete your account at any time. We may suspend or terminate your access at any time if you breach these Terms, if required by law, or if we discontinue the Service. If we discontinue the Service, we will give reasonable notice and refund any unused prepaid fees for paid plans. Sections 5, 7, 10 (for the license period stated), 11 (indemnity), and 13 to 21 survive termination.

17. Dispute resolution, arbitration and class action waiver

Please read this section carefully. It affects your legal rights.

17.1 Informal resolution first

Before starting any claim, you and we each agree to send a written notice describing the dispute and the relief requested (to us at thequestdrop.help@gmail.com; to you at your account email) and to try in good faith to resolve it informally for at least 60 days.

17.2 Agreement to arbitrate

If the dispute is not resolved informally, you and Quantum Edge Solutions LLC agree that any dispute, claim or controversy arising out of or relating to these Terms or the Service will be resolved by final and binding individual arbitration, rather than in court. This means you and we are each waiving the right to sue in court and the right to have a judge or jury decide the dispute. Arbitration is a process where a neutral arbitrator, instead of a judge or jury, decides the dispute. It is more limited than court, and review by a court is limited.

The arbitration will be administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules then in effect, available at adr.org. The Federal Arbitration Act governs this section. The arbitrator may award the same individual relief a court could. Arbitration will take place by video, phone or written submissions, or in person in the county where you live, as you choose. We will pay the AAA filing and arbitrator fees required of businesses under its Consumer Rules.

17.3 Exceptions

Either party may bring an individual claim in small claims court if it qualifies, and either party may seek relief in court for infringement or misuse of intellectual property.

17.4 Class action and jury trial waiver

You and we agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any class, collective, consolidated or representative proceeding. The arbitrator may not combine more than one person's claims or preside over any representative proceeding. If this class action waiver is found unenforceable as to a particular claim, that claim (and only that claim) will be decided in court, not arbitration.

17.5 Opting out

You may opt out of this arbitration agreement by emailing thequestdrop.help@gmail.com within 30 days after you first accept these Terms, with the subject line "Arbitration Opt-Out" and your handle and account email. Opting out does not affect any other part of these Terms.

17.6 Mass filings

If 25 or more similar demands are filed by or with the help of the same counsel or coordinated group, they will be administered in batches under the AAA's mass arbitration procedures, and the parties will cooperate in good faith to resolve them efficiently.

18. Governing law, venue, and New Jersey residents

These Terms are governed by the laws of the State of New Jersey and applicable U.S. federal law, without regard to conflict-of-law rules. For any dispute not subject to arbitration, you and we agree to the exclusive jurisdiction of the state and federal courts located in New Jersey.

If you are a New Jersey resident: the release in section 7, the disclaimers in section 13, the limitation of liability in section 14, and the indemnity in section 15 apply only to the extent permitted by New Jersey law. They do not limit (a) our liability for negligence that causes personal injury, gross negligence, recklessness or intentional misconduct; (b) any right you have under the New Jersey Consumer Fraud Act; (c) any right to recover attorneys' fees and costs that New Jersey law gives you; or (d) any other right that cannot be waived under New Jersey law. Nothing in these Terms is intended to violate any clearly established legal right of a New Jersey consumer.

If you live outside the United States: mandatory consumer protection laws of your country of residence still apply to you, and nothing in these Terms limits them.

19. Changes to these Terms

We may update these Terms. If a change is material, we will give you at least 14 days' notice by email or in the Service before it takes effect, and the effective date at the top will change. If you keep using the Service after the effective date, the updated Terms apply. If you do not agree, stop using the Service and delete your account. Changes to section 17 will not apply to any dispute you notified us of before the change.

20. Electronic communications

You agree to receive notices, agreements and other communications from us electronically, by email or in the Service, and that these satisfy any legal requirement that they be in writing. You can opt out of non-essential emails at any time.

21. General

• Entire agreement. These Terms and the Policies are the entire agreement between you and us about the Service.
• Severability. If any provision is found unenforceable, it will be limited to the minimum extent necessary and the rest will remain in effect, except as stated in section 17.4.
• No waiver. Our failure to enforce a provision is not a waiver of our right to do so later.
• Assignment. You may not transfer these Terms. We may transfer them in connection with a merger, acquisition or sale of assets, with notice to you.
• Force majeure. We are not responsible for delays or failures caused by events beyond our reasonable control.
• Third-party services. Links and integrations to third-party services are governed by those parties' terms. We are not responsible for them.
• Feedback. If you send us ideas or suggestions, we may use them without obligation to you.
• App stores. If you use our apps from Apple or Google, their terms also apply, and they are not responsible for the Service.
• Headings are for convenience only.

22. Contact

Quantum Edge Solutions LLC · New Jersey, USA · thequestdrop.help@gmail.com